Image from Google Jackets
Image from Coce

Libraries act on their LibQUAL+ findings : from data to action / Fred M. Heath, Martha Kyrillidou, Consuella A. Askew, editors.

Contributor(s): Material type: TextPublication details: Binghamton, NY : Haworth Information Press, c2004.Description: xviii, 254 p. : ill. (chiefly col.) ; 22 cmISBN:
  • 0789026015 (alk. paper)
  • 9780789026019 (alk. paper)
  • 0789026023 (soft cover : alk. paper)
  • 9780789026026 (soft cover : alk. paper)
Uniform titles:
  • Journal of library administration.
Subject(s): DDC classification:
  • 025.1/977 22
LOC classification:
  • Z731 .L5415 2004
Online resources:
Contents:
The starving research library user: relationships between library institutional characteristics and Spring 2002 LibQUAL+ scores / Martha Kyrillidou, Fred M. Heath -- CONSORTIA -- Defending and expanding library turf-the need for scalable consumer research / Tom Sanville -- The OhioLINK LibQUAL+ 2002 Experience: a consortium looks at service quality / Jeff Gatten -- HEALTH SCIENCES LIBRARIES -- Exploring outcomes assessment: the AAHSL LibQUAL+ experience / Tamera Lee -- LibQUAL+ in a problem-based learning (PBL) medical school: the case study of the medical library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia / Jan H. LaBeause -- The evolution and application of assessment strategies at the University of Colorado Health Sciences Center / Rick B. Forsman -- The LibQUAL+ challenge: an Academic Medical Center's perspective, Duke University / Richard Peterson, Beverly Murphy, Stephanie Holmgren, Patricia L. Thibodeau -- An Academic Medical Library using LibQual+: The experience of the Galter Health Sciences Library, Northwestern University / James Shedlock, Linda Walton -- UNIVERSITY/COLLEGE LIBRARIES -- Quantifying qualitative data: using LibQUAL+ comments for library-wide planning activities at the University of Arizona / Wendy Begay, Daniel R. Lee, Jim Martin, Michael Ray -- Another tool in the Assessment Toolbox: Integrating LibQUAL+ into the University of Washington Libraries Assessment Program / Steve Hiller -- Mining LibQUAL+ data for pointers to service quality at Wayne State University / Barton Lessin -- We asked they what they thought, now what do we do? The use of LibQUAL+ data to redesign Public Services at the University of Pittsburgh / Amy E. Knapp -- LibQUAL+ meets strategic planning at the University of Florida / Stephen R. Shorb, Lori Driscoll -- Using LibQUAL+ data in strategic planning: Bowling Green State University / Lorraine J. Haricombe, Bonna J. Boettcher -- LibQUAL+ 2002 at Vanderbilt University: what do the results mean and where do we go from here? / Flo Wilson.
Item type: Book
Tags from this library: No tags from this library for this title. Log in to add tags.
Holdings
Current library Call number Status Barcode
Archbishop Kiwanuka Memorial Library 025.1977 LIB (Browse shelf(Opens below)) Available 34337

"Co-published simultaneously as Journal of Library Administration, volume 40, numbers 3/4 2004."

Includes bibliographical references and index.

The starving research library user: relationships between library institutional characteristics and Spring 2002 LibQUAL+ scores / Martha Kyrillidou, Fred M. Heath -- CONSORTIA -- Defending and expanding library turf-the need for scalable consumer research / Tom Sanville -- The OhioLINK LibQUAL+ 2002 Experience: a consortium looks at service quality / Jeff Gatten -- HEALTH SCIENCES LIBRARIES -- Exploring outcomes assessment: the AAHSL LibQUAL+ experience / Tamera Lee -- LibQUAL+ in a problem-based learning (PBL) medical school: the case study of the medical library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia / Jan H. LaBeause -- The evolution and application of assessment strategies at the University of Colorado Health Sciences Center / Rick B. Forsman -- The LibQUAL+ challenge: an Academic Medical Center's perspective, Duke University / Richard Peterson, Beverly Murphy, Stephanie Holmgren, Patricia L. Thibodeau -- An Academic Medical Library using LibQual+: The experience of the Galter Health Sciences Library, Northwestern University / James Shedlock, Linda Walton -- UNIVERSITY/COLLEGE LIBRARIES -- Quantifying qualitative data: using LibQUAL+ comments for library-wide planning activities at the University of Arizona / Wendy Begay, Daniel R. Lee, Jim Martin, Michael Ray -- Another tool in the Assessment Toolbox: Integrating LibQUAL+ into the University of Washington Libraries Assessment Program / Steve Hiller -- Mining LibQUAL+ data for pointers to service quality at Wayne State University / Barton Lessin -- We asked they what they thought, now what do we do? The use of LibQUAL+ data to redesign Public Services at the University of Pittsburgh / Amy E. Knapp -- LibQUAL+ meets strategic planning at the University of Florida / Stephen R. Shorb, Lori Driscoll -- Using LibQUAL+ data in strategic planning: Bowling Green State University / Lorraine J. Haricombe, Bonna J. Boettcher -- LibQUAL+ 2002 at Vanderbilt University: what do the results mean and where do we go from here? / Flo Wilson.

There are no comments on this title.

to post a comment.
Share
Archbishop Kiwanuka Memorial Library | Uganda Martyrs University P.O. Box : 5498 Kampala, Uganda
Tel : +256-(0) 382-277-901 or +256-(0) 382-410-611 / E-mail : library@umu.ac.ug