Customer service : skills for success / Robert W. Lucas

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Material type: Text

TextPublication details: New York : McGraw-Hill, c2012.Edition: 5th edDescription: xix, 394 p. : ill. ; 26 cmISBN:

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Current library	Call number	Status	Date due	Barcode
Archbishop Kiwanuka Memorial Library	658.812 LUC (Browse shelf(Opens below))	Available		42411

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Includes index

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