Managing customer service as a key to successful marketing of Bank services : (Record no. 33719)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 006330000a22001570004500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100906t xxu||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 26920 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| -- | 33719 |
| -- | 33718 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Nalela, Kizito |
| 9 (RLIN) | 46748 |
| 245 ## - TITLE STATEMENT | |
| Title | Managing customer service as a key to successful marketing of Bank services : |
| Remainder of title | a case study of Centenary Rural Development Bandk Ltd (CERUDEB) Mbale branch / |
| Statement of responsibility, etc. | Nalela Kizito |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Nkozi : |
| Name of publisher, distributor, etc. | Uganda Martyrs University, |
| Date of publication, distribution, etc. | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 68 p. ; |
| Dimensions | 30 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Masters in Business Administration and Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Marketing - customer service |
| 9 (RLIN) | 46749 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Master Dissertation |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Archbishop Kiwanuka Memorial Library | Archbishop Kiwanuka Memorial Library | 18/07/2013 | 1 | 2 | 26920 | 26920 | 20/09/2016 | 01/04/2016 | 18/07/2013 | Master Dissertation |