Customer service : (Record no. 14036)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 007100000a22002170004500 |
| 001 - CONTROL NUMBER | |
| control field | 014036 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250617120652.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 091116t xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0333946073 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.81 |
| Item number | CUS |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| -- | 14036 |
| -- | 14036 |
| 245 ## - TITLE STATEMENT | |
| Title | Customer service : |
| Remainder of title | empowerment and entrapment / |
| Statement of responsibility, etc. | edited by Andrew Sturdy, Irena Grugulis and Hugh Willmott |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Date of publication, distribution, etc. | 2001 |
| Name of publisher, distributor, etc. | Palgrave |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 215p.; |
| Dimensions | 24cm |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references and index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer service |
| 9 (RLIN) | 35012 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Andrew, Sturdy |
| Numeration | editor |
| 9 (RLIN) | 35013 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Willmott, Hugh |
| Numeration | editor |
| 9 (RLIN) | 35014 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Grugulis, Irena |
| Numeration | editor |
| 9 (RLIN) | 35015 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type | Total Renewals |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Archbishop Kiwanuka Memorial Library | Archbishop Kiwanuka Memorial Library | 20/06/2008 | 3 | 658.81 CUS | 14036 | 23/10/2013 | 21/10/2013 | 20/06/2008 | Book | |||||
| Dewey Decimal Classification | Archbishop Kiwanuka Memorial Library | Archbishop Kiwanuka Memorial Library | 16/11/2009 | 1 | 658.81 CUS | 14035 | 21/10/2013 | 19/10/2013 | 16/11/2009 | Book | |||||
| Dewey Decimal Classification | Archbishop Kiwanuka Memorial Library | Archbishop Kiwanuka Memorial Library | 16/11/2009 | 1 | 658.81 CUS | 14034 | 23/10/2013 | 11/10/2013 | 16/11/2009 | Book | 1 |