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The customer service solution :

Dasu, Sriram.

The customer service solution : by Sriram Dasu and Richard Chase. - xvi, 223 p. : ill. ; 24 cm

Includes bibliographical references and index.

ISBN: 9780071809931 (alk. paper) 0071809937 (alk. paper)

LCCN: 2013006925

Subjects--Topical Terms:
Customer relations.
Customer services.
Service industries--Management.

LC Class. No.: HF5415.5 / .D175 2013

Dewey Class. No.: 658.812 / DAS

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