Information technology in the service society : a twenty-first century lever / Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.
Material type: TextPublication details: Washington, D.C. : National Academy Press, 1994.Description: xiii, 270 p. : ill. ; 23 cmISBN:- 0309048761
- a twenty-first century lever /
- 303.4833 INF
- HC79.I55 I5396 1994
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