000			01521cam a2200289 a 4500
001			4912909
005			20240318183530.0
008			940407s1994 dcua b 000 0 eng
010			_a 94142322
020			_a0309048761
040			_aDLC _cDLC _dDLC
050	0	0	_aHC79.I55 _bI5396 1994
082			_a303.4833 _bINF
240			_aa twenty-first century lever /
245	0	0	_aInformation technology in the service society : _ba twenty-first century lever / _cCommittee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.
260			_aWashington, D.C. : _bNational Academy Press, _c1994.
300			_axiii, 270 p. : _bill. ; _c23 cm.
504			_aIncludes bibliographical references.
650		0	_aInformation technology. _9570
650		0	_aService industries _xAutomation. _95587
710	2		_aNational Research Council (U.S.). _bCommittee to Study the Impact of Information Technology on the Performance of Service Activities. _95589
710	2		_aNational Research Council (U.S.). _bComputer Science and Telecommunications Board. _94703
710	2		_aNational Research Council (U.S.). _bCommission on Physical Sciences, Mathematics, and Applications. _95260
906			_a7 _bcbc _corignew _d2 _encip _f19 _gy-gencatlg
942			_2ddc _cBOOK _01
999			_c37719 _d37718