000			01883cam a2200349 a 4500
001			16079617
005			20240516064631.0
008			100202s2010 nyu b 001 0 eng
010			_a 2010003955
020			_a9780871545442 (alk. paper)
020			_a0871545446 (alk. paper)
035			_a(OCoLC)ocn503596064
040			_aLC _beng _cLC _dABK _eRDA
042			_apcc
050	0	0	_aHV41 _b.L53 2010
082	0	0	_222 _a361.301 _bLIP
084			_a88.20 _2bcl
084			_a71.80 _2bcl
084			_a85.05 _2bcl
100	1		_aLipsky, Michael. _93510
245	1	0	_aStreet-level bureaucracy : _bdilemmas of the individual in public services / _cMichael Lipsky.
250			_a30th anniversary expanded ed.
260			_aNew York : _bRussell Sage Foundation, _cc2010.
300			_axxiii, 275 pages; _c23 cm.
504			_aIncludes bibliographical references (p. 239-266) and index.
505	0		_aThe critical role of street-level bureaucrats -- Street-level bureaucrats as policy makers -- The problem of resources -- Goals and performance measures -- Relations with clients -- Advocacy and alienation in street-level work -- Rationing services : limitation of access and demand -- Rationing services : inequality in administration -- Controlling clients and the work situation -- The client-processing mentality -- The assault on human services : bureaucratic control, accountability, and the fiscal crisis -- The broader context of bureaucratic relations -- Support for human services : notes for reform and reconstruction -- On managing street-level bureaucracy.
650		0	_aSocial workers. _93511
650		0	_aSocial policy. _93512
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBOOK _03
999			_c37259 _d37258