000 007170000a22002050004500
001 003066
005 20250617114548.0
008 130425t xxu||||| |||| 00| 0 eng d
020 _a013676875X
082 _a658.8
_bLOV
090 _c3066
_d3066
100 _aLovelock, Christopher
_922662
245 _aPrinciples of service marketing and management /
_cChristopher Lovelock, Lauren Wright
260 _aNew Jersey :
_c1999
_bPrentice Hall
300 _axvii, 414 p. :
_bill.(col.) ;
_c28 cm.
500 _aIncludes bibliographical references and index
650 _aService industries - United States - marketing
_922663
650 _aService industries - United States - management
_922664
942 _cBOOK
_2ddc
999 _c3066
_d3066