000 | 007170000a22002050004500 | ||
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001 | 003066 | ||
005 | 20250617114548.0 | ||
008 | 130425t xxu||||| |||| 00| 0 eng d | ||
020 | _a013676875X | ||
082 |
_a658.8 _bLOV |
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090 |
_c3066 _d3066 |
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100 |
_aLovelock, Christopher _922662 |
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245 |
_aPrinciples of service marketing and management / _cChristopher Lovelock, Lauren Wright |
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260 |
_aNew Jersey : _c1999 _bPrentice Hall |
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300 |
_axvii, 414 p. : _bill.(col.) ; _c28 cm. |
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500 | _aIncludes bibliographical references and index | ||
650 |
_aService industries - United States - marketing _922663 |
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650 |
_aService industries - United States - management _922664 |
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942 |
_cBOOK _2ddc |
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999 |
_c3066 _d3066 |