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| 008 | 930507s1993 nyu 001 0 eng | ||
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_a0070217009 (hc. : acid-free paper) : _c$29.95 |
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_aHF5439.8 _b.F68 1994 |
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_aFournies, Ferdinand F. _950584 |
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_aWhy customers don't do what you want them to do and what to do about it / _cFerdinand F. Fournies. |
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_aNew York : _bMcGraw-Hill, _c1994. |
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| 300 |
_axv, 224 p. ; _c24 cm. |
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| 500 | _aIncludes index. | ||
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_aSales personnel _xTraining of. _91841 |
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_aSales management. _9489 |
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_aSelling. _9724 |
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