TY - GEN AU - Carter, Neil AU - Klein, Rudolf AU - Day, Patricia TI - How organisations measure success: the use of performance indicators in government / SN - 0415041953 U1 - 354.41076 CAR PY - 1992/// CY - London PB - Routledge KW - Administrative agencies KW - Great Britain KW - Evaluation KW - Case studies KW - Executive departments KW - Government productivity KW - Industrial productivity N1 - Includes bibliographical references ER -