TY - BOOK AU - Lewis,Mike TI - Stand out social marketing SN - 9780071794961 (alk. paper) AV - HF5415 .L48725 2013 U1 - 658.872 23 PY - 2013/// CY - New York PB - McGraw-Hill KW - Marketing KW - Social aspects KW - Management KW - Customer relations KW - Social responsibility of business KW - Internet marketing KW - Success in business N1 - Developing building blocks for success -- Achieving growth by adhering to mission, vision, and values -- Leadership from anywhere (and everywhere) -- Doing well by doing good: integrating philanthropy with business strategy -- Delivering unsurpassed value -- Measuring for excellence (again and again) -- Fostering customer loyalty and building community -- Creating marketing strategies to leverage extreme competitive advantages -- Thriving in change -- Managing crises: moments of truth ER -