TY - BOOK AU - Degen Helmut AU - Yuan,Xiaowei TI - UX best practices: how to achieve more impact with user experience SN - 9780071752510 (alk. paper) AV - HF5415.335 .D44 2012 U1 - 658.8343 23 PY - 2012/// CY - New York PB - McGraw-Hill KW - Consumer satisfaction KW - Strategic planning KW - Success in business N1 - Includes bibliographical references and index ER -