TY  - BOOK
AU  - Thomas, Martin
AU  - Brain, David
TI  - Crowd surfing : : surviving and thriving in the age of consumer empowerment / 
SN  - 9781408105955
U1  - 600 
PY  - 2008///
CY  - London : 
PB  - A & C Black
KW  - Consumer
KW  -  empowerment
KW  - Business
KW  - technology
N1  - Includes bibliographic references and index
ER  -