TY  - BOOK
AU  - Heath,Fred M.
AU  - Kyrillidou,Martha
AU  - Askew,Consuella A.
TI  - Libraries act on their LibQUAL+ findings: from data to action 
SN  - 0789026015 (alk. paper)
AV  - Z731 .L5415 2004
U1  - 025.1/977 22
PY  - 2004///
CY  - Binghamton, NY
PB  - Haworth Information Press
KW  - LibQUAL+
KW  - Library surveys
KW  - United States
KW  - Academic libraries
KW  - Administration
KW  - Libraries
KW  - Quality control
KW  - Information services
KW  - Library Surveys
KW  - Library Services
KW  - Quality Control
KW  - Consumer Satisfaction
KW  - Library Administration
KW  - methods
N1  - "Co-published simultaneously as Journal of Library Administration, volume 40, numbers 3/4 2004."; Includes bibliographical references and index; The; starving research library user: relationships between library institutional characteristics and Spring 2002 LibQUAL+ scores; Martha Kyrillidou; Fred M. Heath --; CONSORTIA --; Defending and expanding library turf-the need for scalable consumer research; Tom Sanville --; The; OhioLINK LibQUAL+ 2002 Experience: a consortium looks at service quality; Jeff Gatten --; HEALTH SCIENCES LIBRARIES --; Exploring outcomes assessment: the AAHSL LibQUAL+ experience; Tamera Lee --; LibQUAL+ in a problem-based learning (PBL) medical school: the case study of the medical library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia; Jan H. LaBeause --; The; evolution and application of assessment strategies at the University of Colorado Health Sciences Center; Rick B. Forsman --; The; LibQUAL+ challenge: an Academic Medical Center's perspective, Duke University; Richard Peterson; Beverly Murphy; Stephanie Holmgren; Patricia L. Thibodeau --; An; Academic Medical Library using LibQual+: The experience of the Galter Health Sciences Library, Northwestern University; James Shedlock; Linda Walton --; UNIVERSITY/COLLEGE LIBRARIES --; Quantifying qualitative data: using LibQUAL+ comments for library-wide planning activities at the University of Arizona; Wendy Begay; Daniel R. Lee; Jim Martin; Michael Ray --; Another tool in the Assessment Toolbox: Integrating LibQUAL+ into the University of Washington Libraries Assessment Program; Steve Hiller --; Mining LibQUAL+ data for pointers to service quality at Wayne State University; Barton Lessin --; We asked they what they thought, now what do we do? The use of LibQUAL+ data to redesign Public Services at the University of Pittsburgh; Amy E. Knapp --; LibQUAL+ meets strategic planning at the University of Florida; Stephen R. Shorb; Lori Driscoll --; Using LibQUAL+ data in strategic planning: Bowling Green State University; Lorraine J. Haricombe; Bonna J. Boettcher --; LibQUAL+ 2002 at Vanderbilt University: what do the results mean and where do we go from here?; Flo Wilson
UR  - http://www.loc.gov/catdir/toc/ecip0418/2004011241.html
ER  -