04330cam a2200541 a 4500 13591089 20240318183208.0 040512s2004 nyua b 001 0 eng 2004011241 GBA463889 bnb 012981792 Uk 0789026015 (alk. paper) 9780789026019 (alk. paper) 0789026023 (soft cover : alk. paper) 9780789026026 (soft cover : alk. paper) (OCoLC)ocm55588413 (OCoLC)55588413 1240132 QBI DLC DLC YDX UKM COU YBM QBX OCLCQ BAKER UPP BTCTA YDXCP DLC n-us--- Z731 .L5415 2004 025.1/977 22 31259 31259 Libraries act on their LibQUAL+ findings : from data to action / Fred M. Heath, Martha Kyrillidou, Consuella A. Askew, editors. Binghamton, NY : Haworth Information Press, c2004. xviii, 254 p. : ill. (chiefly col.) ; 22 cm. "Co-published simultaneously as Journal of Library Administration, volume 40, numbers 3/4 2004." Includes bibliographical references and index. The starving research library user: relationships between library institutional characteristics and Spring 2002 LibQUAL+ scores / Martha Kyrillidou, Fred M. Heath -- CONSORTIA -- Defending and expanding library turf-the need for scalable consumer research / Tom Sanville -- The OhioLINK LibQUAL+ 2002 Experience: a consortium looks at service quality / Jeff Gatten -- HEALTH SCIENCES LIBRARIES -- Exploring outcomes assessment: the AAHSL LibQUAL+ experience / Tamera Lee -- LibQUAL+ in a problem-based learning (PBL) medical school: the case study of the medical library and Peyton T. Anderson Learning Resources Center (LRC) at Mercer University School of Medicine in Macon, Georgia / Jan H. LaBeause -- The evolution and application of assessment strategies at the University of Colorado Health Sciences Center / Rick B. Forsman -- The LibQUAL+ challenge: an Academic Medical Center's perspective, Duke University / Richard Peterson, Beverly Murphy, Stephanie Holmgren, Patricia L. Thibodeau -- An Academic Medical Library using LibQual+: The experience of the Galter Health Sciences Library, Northwestern University / James Shedlock, Linda Walton -- UNIVERSITY/COLLEGE LIBRARIES -- Quantifying qualitative data: using LibQUAL+ comments for library-wide planning activities at the University of Arizona / Wendy Begay, Daniel R. Lee, Jim Martin, Michael Ray -- Another tool in the Assessment Toolbox: Integrating LibQUAL+ into the University of Washington Libraries Assessment Program / Steve Hiller -- Mining LibQUAL+ data for pointers to service quality at Wayne State University / Barton Lessin -- We asked they what they thought, now what do we do? The use of LibQUAL+ data to redesign Public Services at the University of Pittsburgh / Amy E. Knapp -- LibQUAL+ meets strategic planning at the University of Florida / Stephen R. Shorb, Lori Driscoll -- Using LibQUAL+ data in strategic planning: Bowling Green State University / Lorraine J. Haricombe, Bonna J. Boettcher -- LibQUAL+ 2002 at Vanderbilt University: what do the results mean and where do we go from here? / Flo Wilson. LibQUAL+. 54148 Library surveys United States. 54149 Academic libraries Administration. 54150 Libraries Quality control. 54151 Information services Quality control. 54152 Library Surveys United States. 54153 Library Services. 54154 Quality Control. 14711 Consumer Satisfaction. 1018 Library Administration methods United States. 54155 Heath, Fred M., 1944- 54156 Kyrillidou, Martha. 54157 Askew, Consuella A. 54158 Journal of library administration. 54159 Table of contents http://www.loc.gov/catdir/toc/ecip0418/2004011241.html 7 cbc orignew 1 ecip 20 y-gencatlg ddc BOOK 31259 31259 0 0 ddc 0 0 ABK ABK 2011-06-27 0 025.1977 LIB 34337 2018-07-31 00:00:00 80.00 2011-06-27 BOOK