TY - BOOK AU - Lesikar, Raymond V. AU - Flatley, Marie E. AU - Rentz, Kathryn TI - Business Communication SN - 9780073286006 U1 - 658.45 PY - 2008/// CY - Boston PB - McGraw-Hill Irwin KW - Business communication KW - Oral communication KW - Commercial correspondence N1 - Includes bibliographica references and index ER -