TY  - BOOK
AU  - Locker, Kitty O.
AU  - Kaczmarek Stephen  Kyo
TI  - Business communication: building critical skills 
SN  - 0072562196
U1  - 651.7  
PY  - 2004///
CY  - Boston
PB  - McGraw-Hill
KW  - Business communication
N1  - Includes bibliographical references and index
UR  - www.mhhe.com
ER  -