004250000a22001210004500008004100000082001000041100001800051245009100069260004800160300002100208500005300229650002100282100902t xxu||||| |||| 00| 0 eng d a26882 aBwire,Mathias aAn empirical study of quality of customer services offered at CERUDEB /cBwire Mathias aNkozi : bUganda Martyrs University, c2002 a59 p. ; c30 cm. aMaster of Business Administration and Management aCustomer service