TY - BOOK AU - Gitlow,Howard S.[et al..] TI - Quality management SN - 0073662631 (alk. paper) AV - TS156 .T587 2005 U1 - 658.4013 22 PY - 2005/// CY - Boston PB - McGraw-Hill/Irwin KW - Quality control KW - Statistical methods N1 - Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995; Includes index ER -