TY  - BOOK
AU  - Bateman,Thomas S.
AU  - Snell,Scott
TI  - Management: leading and collaborating in a competitive world 
SN  - 9780073381428 (alk. paper)
AV  - HD31 .B369485 2009
U1  - 658 
PY  - 2009///
CY  - Boston
PB  - McGraw-Hill Irwin
KW  - Management
N1  - Includes bibliographical references and indexes; Chapter 1
•	Ray Ozzie, who replaced Bill Gates as chief software architect as Microsoft
•	Starbucks’ efforts to sell the board game Cranium in China and other countries
•	Social capital, beyond Myspace and Facebook
Chapter 2
•	New discussion of complements in “the competitive environment” section
•	Discussion of substitutes
•	New examples to demonstrate the concepts of culture
Chapter 3
•	The dangers of acting too fast
•	Redesigning Weyerhaueser
•	Crisis management: contaminated pet foods
Chapter 4
•	The new unfolding case is about A.G. Lafley of Procter and gamble
•	Updated references for material on value creation, competitor analysis, and core competencies
•	New end of chapter discussion questions
Chapter 5
•	Yahoo!’s ethical dilemmas in China
•	Coca-Cola’s clean water projects in India, Mali, and Kenya
•	Truth, lies, and consequences
Chapter 6
•	Additional material on tariffs and quotas as well as new trade agreements (ASEAN, Mercosur, CAFTADR, and FTAA)
•	Expanded coverage of China and India
•	Updated material the on the WTO and European union
Chapter 7
•	Entrepreneurship in the “real” virtual world
•	The virtual army of Digg.com.
•	The next frontiers for entrepreneurship
Chapter 8
•	Updated material and references on integration, delegation, decentralization, coordination, and collaboration
•	New material on governance
•	Unfolding case on best buy’s employee empowerment
Chapter 9
•	More coverage of ISO standards
•	Updated references and material on Toyota’s lean production system
•	Management close-up is on Boeing and James McNerney a good case demonstrating agility.
Chapter 10
•	More coverage on ethics and legal versus illegal interview questions
•	Updated laws and employment practices
•	Business week material on global Labor supply
Chapter 11
•	Additional issues of ages, sexual orientation, religious affiliation, etc, are profiled in the examples
•	Extended example discusses TSA worker training to help avoid religious discrimination against Muslim travellers.
•	Updated material and examples of affirmative action
Chapter 12
•	Warren Buffett, investing in leaders.
•	Percy Sutton of inner-city broadcasting
•	Citizens “stepping up” to leadership in the New Orleans/Katrina flooding 
Chapter 13
•	How Tony Dungy motivates the Indianapolis colts
•	Empowerment at whole foods
•	New drug development at Wyeth
Chapter 14
•	Teams under Xerox CEO Anne Mulcahy
•	Teamwork at NASA and ESPN
•	When the need to win runs riot
Chapter 15
•	Crisis communications at JetBlue
•	Howard Stringer, Sony’s first foreign CEO
•	Telepresence at Wachovia
Chapter16
•	Additional material on balanced Scorecards
•	New material on the “seven deadly sins of performance measurement (and how to avoid them.
•	New discussion on “self-control”
Chapter 17
•	Management close-up on Steve Jobs ensuring apple’s cutting-edge technology
•	Business week box on MTV’s culture that drives innovation
•	New material on research partnerships and joint ventures that focuses on collaboration
Chapter 18
•	Stormy weather at Delta
•	Reinforcing change at the Wyoming state Penitentiary
•	Collaboration in the Chicago Board of Trade/ Chicago Mercantile merger


UR  - http://www.loc.gov/catdir/enhancements/fy0808/2007041978-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0808/2007041978-t.html
ER  -