TY  - GEN
AU  - Mayer, Bernard
TI  - The dynamics of conflict resolution : : a practitioner's guide 
SN  - 078795019X
U1  - 303.69  
PY  - 2000///
CY  - San Francisco : 
PB  - Jossey-Bass
KW  - Interpersonal conflict
KW  - Conflict (Psychology)
KW  - Conflict management
KW  - Negotiation
KW  - Problem solving
N1  - Includes bibliographical references and index
ER  -