TY - GEN AU - Levine, Stewart TI - Getting to resolution : : turning conflict into collaboration / SN - 1576751155 U1 - 347.739 LEV PY - 1998/// CY - San Francisco PB - Berrett-Koehler Publishers, Inc. KW - Dispute resolution (Law) KW - United States KW - Mediation KW - Conflict management N1 - Includes bibliographical references and index ER -