TY - GEN AU - Hawkins, Del I. AU - Best, Roger J. AU - Coney, Kenneth A. TI - Consumer behavior : : building marketing strategy SN - 0072316020 U1 - 658.83420973 PY - 2001/// CY - Boston : PB - McGraw - Hill KW - Consumer behavior KW - Unites States KW - Market surveys KW - Case studies N1 - Includes bibliographical references and index ER -