TY - GEN AU - Gatto, Rex P. TI - The smart manager's FAQ guide : : a survival handbook for today's work place SN - 078795344X U1 - 658.21 PY - 2000/// CY - San Francisco : PB - Jossey - Bass/Pfeiffer KW - Management KW - Smart manager's FAQ guide N1 - Includes bibliographical references and index ER -