TY - GEN TI - Action tools for effective managers: a guide for solving day-to-day problems on the job SN - 0814470297 U1 - 658 GOO PY - 2000/// CY - New York : American Management Association KW - Industrial management - handbooks, manuals, etc KW - Personal management - handbooks, manuals, etc N1 - Includes bibliographical references and index ER -