Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

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TextPublication details: Boston : McGraw-Hill/Irwin, c2008.Edition: 6th edDescription: xvii, 537 p. : ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN:

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Holdings
Current library	Call number	Status	Barcode
Archbishop Kiwanuka Memorial Library	658 FIT (Browse shelf(Opens below))	Available	43773
Archbishop Kiwanuka Memorial Library	658 FIT (Browse shelf(Opens below))	Available	43774
Archbishop Kiwanuka Memorial Library	658 FIT (Browse shelf(Opens below))	Available	43775

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Previous	658 EYR Mastering basic management	658 EYR Mastering basic management	658 FIT Service management : operations, strategy, information technology /	658 FIT Service management : operations, strategy, information technology /	658 FIT Service management : operations, strategy, information technology /	658 FOD Business studies : exclusively endorsed by AQA /	658 FRY Business : an integrative framework /	Next

Includes bibliographical references and indexes.

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