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Management : leading and collaborating in a competitive world / Thomas S. Bateman, Scott A. Snell.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill Irwin, 2009.Edition: 8th edDescription: 1 v. (various pagings), 690 pages ; illustrations (col.) : 29 cmISBN:
  • 9780073381428 (alk. paper)
  • 9780071287609
  • 007338142X (alk. paper)
Subject(s): DDC classification:
  • 658 BAT
LOC classification:
  • HD31 .B369485 2009
Online resources:
Contents:
Chapter 1 • Ray Ozzie, who replaced Bill Gates as chief software architect as Microsoft • Starbucks’ efforts to sell the board game Cranium in China and other countries • Social capital, beyond Myspace and Facebook Chapter 2 • New discussion of complements in “the competitive environment” section • Discussion of substitutes • New examples to demonstrate the concepts of culture Chapter 3 • The dangers of acting too fast • Redesigning Weyerhaueser • Crisis management: contaminated pet foods Chapter 4 • The new unfolding case is about A.G. Lafley of Procter and gamble • Updated references for material on value creation, competitor analysis, and core competencies • New end of chapter discussion questions Chapter 5 • Yahoo!’s ethical dilemmas in China • Coca-Cola’s clean water projects in India, Mali, and Kenya • Truth, lies, and consequences Chapter 6 • Additional material on tariffs and quotas as well as new trade agreements (ASEAN, Mercosur, CAFTADR, and FTAA) • Expanded coverage of China and India • Updated material the on the WTO and European union Chapter 7 • Entrepreneurship in the “real” virtual world • The virtual army of Digg.com. • The next frontiers for entrepreneurship Chapter 8 • Updated material and references on integration, delegation, decentralization, coordination, and collaboration • New material on governance • Unfolding case on best buy’s employee empowerment Chapter 9 • More coverage of ISO standards • Updated references and material on Toyota’s lean production system • Management close-up is on Boeing and James McNerney a good case demonstrating agility. Chapter 10 • More coverage on ethics and legal versus illegal interview questions • Updated laws and employment practices • Business week material on global Labor supply Chapter 11 • Additional issues of ages, sexual orientation, religious affiliation, etc, are profiled in the examples • Extended example discusses TSA worker training to help avoid religious discrimination against Muslim travellers. • Updated material and examples of affirmative action Chapter 12 • Warren Buffett, investing in leaders. • Percy Sutton of inner-city broadcasting • Citizens “stepping up” to leadership in the New Orleans/Katrina flooding Chapter 13 • How Tony Dungy motivates the Indianapolis colts • Empowerment at whole foods • New drug development at Wyeth Chapter 14 • Teams under Xerox CEO Anne Mulcahy • Teamwork at NASA and ESPN • When the need to win runs riot Chapter 15 • Crisis communications at JetBlue • Howard Stringer, Sony’s first foreign CEO • Telepresence at Wachovia Chapter16 • Additional material on balanced Scorecards • New material on the “seven deadly sins of performance measurement (and how to avoid them. • New discussion on “self-control” Chapter 17 • Management close-up on Steve Jobs ensuring apple’s cutting-edge technology • Business week box on MTV’s culture that drives innovation • New material on research partnerships and joint ventures that focuses on collaboration Chapter 18 • Stormy weather at Delta • Reinforcing change at the Wyoming state Penitentiary • Collaboration in the Chicago Board of Trade/ Chicago Mercantile merger
Item type: Book
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Includes bibliographical references and indexes.

Chapter 1
• Ray Ozzie, who replaced Bill Gates as chief software architect as Microsoft
• Starbucks’ efforts to sell the board game Cranium in China and other countries
• Social capital, beyond Myspace and Facebook
Chapter 2
• New discussion of complements in “the competitive environment” section
• Discussion of substitutes
• New examples to demonstrate the concepts of culture
Chapter 3
• The dangers of acting too fast
• Redesigning Weyerhaueser
• Crisis management: contaminated pet foods
Chapter 4
• The new unfolding case is about A.G. Lafley of Procter and gamble
• Updated references for material on value creation, competitor analysis, and core competencies
• New end of chapter discussion questions
Chapter 5
• Yahoo!’s ethical dilemmas in China
• Coca-Cola’s clean water projects in India, Mali, and Kenya
• Truth, lies, and consequences
Chapter 6
• Additional material on tariffs and quotas as well as new trade agreements (ASEAN, Mercosur, CAFTADR, and FTAA)
• Expanded coverage of China and India
• Updated material the on the WTO and European union
Chapter 7
• Entrepreneurship in the “real” virtual world
• The virtual army of Digg.com.
• The next frontiers for entrepreneurship
Chapter 8
• Updated material and references on integration, delegation, decentralization, coordination, and collaboration
• New material on governance
• Unfolding case on best buy’s employee empowerment
Chapter 9
• More coverage of ISO standards
• Updated references and material on Toyota’s lean production system
• Management close-up is on Boeing and James McNerney a good case demonstrating agility.
Chapter 10
• More coverage on ethics and legal versus illegal interview questions
• Updated laws and employment practices
• Business week material on global Labor supply
Chapter 11
• Additional issues of ages, sexual orientation, religious affiliation, etc, are profiled in the examples
• Extended example discusses TSA worker training to help avoid religious discrimination against Muslim travellers.
• Updated material and examples of affirmative action
Chapter 12
• Warren Buffett, investing in leaders.
• Percy Sutton of inner-city broadcasting
• Citizens “stepping up” to leadership in the New Orleans/Katrina flooding
Chapter 13
• How Tony Dungy motivates the Indianapolis colts
• Empowerment at whole foods
• New drug development at Wyeth
Chapter 14
• Teams under Xerox CEO Anne Mulcahy
• Teamwork at NASA and ESPN
• When the need to win runs riot
Chapter 15
• Crisis communications at JetBlue
• Howard Stringer, Sony’s first foreign CEO
• Telepresence at Wachovia
Chapter16
• Additional material on balanced Scorecards
• New material on the “seven deadly sins of performance measurement (and how to avoid them.
• New discussion on “self-control”
Chapter 17
• Management close-up on Steve Jobs ensuring apple’s cutting-edge technology
• Business week box on MTV’s culture that drives innovation
• New material on research partnerships and joint ventures that focuses on collaboration
Chapter 18
• Stormy weather at Delta
• Reinforcing change at the Wyoming state Penitentiary
• Collaboration in the Chicago Board of Trade/ Chicago Mercantile merger

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