Management : leading and collaborating in a competitive world / Thomas S. Bateman, Scott A. Snell.

Includes bibliographical references and indexes.

Chapter 1
• Ray Ozzie, who replaced Bill Gates as chief software architect as Microsoft
• Starbucks’ efforts to sell the board game Cranium in China and other countries
• Social capital, beyond Myspace and Facebook
Chapter 2
• New discussion of complements in “the competitive environment” section
• Discussion of substitutes
• New examples to demonstrate the concepts of culture
Chapter 3
• The dangers of acting too fast
• Redesigning Weyerhaueser
• Crisis management: contaminated pet foods
Chapter 4
• The new unfolding case is about A.G. Lafley of Procter and gamble
• Updated references for material on value creation, competitor analysis, and core competencies
• New end of chapter discussion questions
Chapter 5
• Yahoo!’s ethical dilemmas in China
• Coca-Cola’s clean water projects in India, Mali, and Kenya
• Truth, lies, and consequences
Chapter 6
• Additional material on tariffs and quotas as well as new trade agreements (ASEAN, Mercosur, CAFTADR, and FTAA)
• Expanded coverage of China and India
• Updated material the on the WTO and European union
Chapter 7
• Entrepreneurship in the “real” virtual world
• The virtual army of Digg.com.
• The next frontiers for entrepreneurship
Chapter 8
• Updated material and references on integration, delegation, decentralization, coordination, and collaboration
• New material on governance
• Unfolding case on best buy’s employee empowerment
Chapter 9
• More coverage of ISO standards
• Updated references and material on Toyota’s lean production system
• Management close-up is on Boeing and James McNerney a good case demonstrating agility.
Chapter 10
• More coverage on ethics and legal versus illegal interview questions
• Updated laws and employment practices
• Business week material on global Labor supply
Chapter 11
• Additional issues of ages, sexual orientation, religious affiliation, etc, are profiled in the examples
• Extended example discusses TSA worker training to help avoid religious discrimination against Muslim travellers.
• Updated material and examples of affirmative action
Chapter 12
• Warren Buffett, investing in leaders.
• Percy Sutton of inner-city broadcasting
• Citizens “stepping up” to leadership in the New Orleans/Katrina flooding
Chapter 13
• How Tony Dungy motivates the Indianapolis colts
• Empowerment at whole foods
• New drug development at Wyeth
Chapter 14
• Teams under Xerox CEO Anne Mulcahy
• Teamwork at NASA and ESPN
• When the need to win runs riot
Chapter 15
• Crisis communications at JetBlue
• Howard Stringer, Sony’s first foreign CEO
• Telepresence at Wachovia
Chapter16
• Additional material on balanced Scorecards
• New material on the “seven deadly sins of performance measurement (and how to avoid them.
• New discussion on “self-control”
Chapter 17
• Management close-up on Steve Jobs ensuring apple’s cutting-edge technology
• Business week box on MTV’s culture that drives innovation
• New material on research partnerships and joint ventures that focuses on collaboration
Chapter 18
• Stormy weather at Delta
• Reinforcing change at the Wyoming state Penitentiary
• Collaboration in the Chicago Board of Trade/ Chicago Mercantile merger