Training module on customer care, public relations and public speech : (Record no. 23962)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 006660000a22001810004500 |
| 001 - CONTROL NUMBER | |
| control field | 023962 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130423t xxu||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | UGA |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| -- | 23962 |
| -- | 23962 |
| 245 ## - TITLE STATEMENT | |
| Title | Training module on customer care, public relations and public speech : |
| Remainder of title | trainer's handbook for lower local governments / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Kampala : |
| Date of publication, distribution, etc. | 2007 |
| Name of publisher, distributor, etc. | Ministry of Local Governement |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix, 46 p. : |
| Other physical details | ill. ; |
| Dimensions | 30 cm |
| 500 ## - GENERAL NOTE | |
| General note | Includes glossary |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Management |
| 9 (RLIN) | 488 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relationship management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer care, public relations and public speech |
| 9 (RLIN) | 44487 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Book |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Archbishop Kiwanuka Memorial Library | Archbishop Kiwanuka Memorial Library | 20/06/2008 | 658.812 UGA | 23962 | 20/06/2008 | 20/06/2008 | Book |