Library Catalogue

The one to one future : building relationships one customer at a time /

Peppers, Don.

The one to one future : building relationships one customer at a time / Don Peppers and Martha Rogers. - 1st ed. - New York : Currency Doubleday, 1993. - xviii, 443 p.; 20 cm.

Includes bibliographical references and index.

0385425287

93021615


Market segmentation.
Sales promotion.
Consumers' preferences.
Customer relations.

HF5415.127 / .P47 1993

658.812 / PEP

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