Library Catalogue

Why customers don't do what you want them to do and what to do about it /

Fournies, Ferdinand F.

Why customers don't do what you want them to do and what to do about it / Ferdinand F. Fournies. - New York : McGraw-Hill, 1994. - xv, 224 p. ; 24 cm.

Includes index.

0070217009 (hc. : acid-free paper) : $29.95 0070217017 (pbk. : acid-free paper) : $12.95

93022717


Sales personnel--Training of.
Sales management.
Selling.

HF5439.8 / .F68 1994

658.81 / FOU

Archbishop Kiwanuka Memorial Library | Uganda Martyrs University P.O. Box : 5498 Kampala, Uganda
Tel : +256-(0) 382-277-901 or +256-(0) 382-410-611 / E-mail : library@umu.ac.ug