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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

By: Contributor(s): Material type: TextTextPublication details: Boston : McGraw-Hill/Irwin, c2008.Edition: 6th edDescription: xvii, 537 p. : ill. ; 29 cm. + 1 CD-ROM (4 3/4 in.)ISBN:
  • 9780073377834 (alk. paper)
  • 007337783X (alk. paper)
Subject(s): DDC classification:
  • 658 22 FIT
LOC classification:
  • HD9980.5 .F549 2008
Online resources:
Item type: Book
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Holdings
Current library Call number Status Date due Barcode
Archbishop Kiwanuka Memorial Library 658 FIT (Browse shelf(Opens below)) Available 43773
Archbishop Kiwanuka Memorial Library 658 FIT (Browse shelf(Opens below)) Available 43774
Archbishop Kiwanuka Memorial Library 658 FIT (Browse shelf(Opens below)) Available 43775

Includes bibliographical references and indexes.

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Archbishop Kiwanuka Memorial Library | Uganda Martyrs University P.O. Box : 5498 Kampala, Uganda
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