The project manager's desk reference : project planning, schedulding, evaluation, control, systems / James P. Lewis.

Includes bibliographical references (p. 559-570) and index.

Overview of project management -- A model for managing projects -- General aspects of project planning -- Planning: developing the project mission -- Planning project strategy -- Implementation planning -- Developing a project schedule -- Schedule computations -- Scheduling with resource constraints -- Scheduling with PERT -- Principles of project control and evaluation -- Project control using earned value analysis -- Progress payments and earned-value analysis -- Project change control -- Defining project success and failure -- Causes of project failure -- Managing project risks -- Sociotechnical systems and project organization -- Profiling the world class project management organization -- Improving your communication skills -- Managing business-to-business marketing and communication projects successfully -- Project management in a creative environment -- The need for systems thinking in project management -- Understanding systems thinking -- How to apply systems thinking in managing projects -- Problem solving in projects -- Solving close-end problems -- Solving open-ended problems -- Managing decision making in project teams -- Developing project managers -- Resources and references -- Resources for project managers -- Glossary --- References and suggested reading.