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	1.		Managing services : using technology to create value / Mark M. Davis by Davis, Mark M Heineke, Janelle Edition: 1st ed. Publication details: Boston : McGraw - Hill 2003 Online resources: Click here to access online Availability: Items available for loan: Archbishop Kiwanuka Memorial Library (3)Call number: 658 DAV, ... Soroti Centre (1)Call number: 658 DAV. UMU Rubaga Campus (2)Call number: 658 DAV, ... Place hold Add to cart (remove)
	2.		Harvard business review on customer relationship management / Series: (A Harvard business review paperback series) Publication details: Boston : Harvard Business School Publishing 2001 Availability: Items available for loan: Archbishop Kiwanuka Memorial Library (1)Call number: 658.812 HAR. Place hold Add to cart (remove)
	3.		No cover image available No cover image available Training module on customer care, public relations and public speech : trainer's handbook for higher local governments / Publication details: Kampala : Ministry of Local Governement 2007 Availability: Not available: Archbishop Kiwanuka Memorial Library: Checked out (1). Place hold Add to cart (remove)
	4.		No cover image available No cover image available Training module on customer care, public relations and public speech : participant's handbook for lower local governments / Publication details: Kampala : Ministry of Local Governement 2007 Availability: Items available for loan: Archbishop Kiwanuka Memorial Library (1)Call number: 658.812 UGA. Place hold Add to cart (remove)
	5.		No cover image available No cover image available Training module on customer care, public relations and public speech : participant's handbook for higher local governments / Publication details: Kampala : Ministry of Local Governement 2007 Availability: Not available: Archbishop Kiwanuka Memorial Library: Checked out (1). Place hold Add to cart (remove)
	6.		No cover image available No cover image available Training module on customer care, public relations and public speech : trainer's handbook for lower local governments / Publication details: Kampala : Ministry of Local Governement 2007 Availability: Items available for loan: Archbishop Kiwanuka Memorial Library (1)Call number: 658.812 UGA. Place hold Add to cart (remove)
	7.		Managing global accounts : nine critical factors for a world-class program / Noel Capon, Dave Potter, Fred Schindler. by Capon, Noel Potter, Dave, 1942- Schindler, Fred American Marketing Association Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bronxville, New York : Wessex, Inc, c2008 Online resources: Table of contents Availability: Items available for loan: UMU Masaka Campus (3)Call number: 658.84 CAP, ... Place hold Add to cart (remove)

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