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Training module on customer care, public relations and public speech : participant's handbook for lower local governments /

Training module on customer care, public relations and public speech : participant's handbook for lower local governments / - Kampala : Ministry of Local Governement 2007 - xiv, 69 p. ; 30 cm

Includes glossary

Subjects--Topical Terms:
Customer relations --Management
Customer relationship management
Customer care, public relations and public speech

Dewey Class. No.: 658.812 / UGA

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